Netsmart myAvatar Consulting & Management
610 Solutions provides specialized consulting and ongoing management for behavioral health organizations running Netsmart myAvatar. We understand both the technical platform and the complex clinical workflows that drive behavioral health care delivery — bringing the expertise to configure, optimize, and extend myAvatar for your specific organization.
About Netsmart myAvatar
Netsmart myAvatar is the leading electronic health record (EHR) platform purpose-built for behavioral health and addiction treatment organizations. Used by more than 750,000 care providers across all 50 states, myAvatar supports community-based, residential, and inpatient programs through a whole-person integrated care model.
The platform delivers a recovery-focused suite of solutions leveraging real-time analytics and clinical decision support to drive value-based care. Its robust feature set supports every role in the organization — from front desk staff and clinicians to billing administrators and executive management — streamlining clinical, financial, and operational workflows in a unified environment.
Netsmart has earned the #1 ranking in Black Book Research's behavioral health EHR survey for multiple consecutive years, and myAvatar is ONC 2015 Edition Cures Update certified with full HIPAA and 42 CFR Part 2 compliance.
Key Platform Capabilities
- Configurable clinical documentation, assessments, and treatment planning
- Integrated billing with electronic claims, ERA/EOB posting, and denial management
- Real-time analytics and operational dashboards
- FHIR API and Carequality interoperability for health information exchange
- Integrated telehealth via myHealthPointe
- State-specific reporting for all 50 states including SAMHSA TEDS/NOMS and CCBHC measures
- Intellectual and developmental disabilities (IDD) module
- Population health and outcomes tracking
- Mobile access for clinicians in the field
610 Solutions Consulting Services
- New myAvatar implementations and go-live support
- System configuration and clinical workflow optimization
- Custom form, assessment, and report development
- Data migration and legacy system conversion
- API and third-party system integrations
- Billing configuration and revenue cycle optimization
- Staff training and super-user development
- Ongoing system administration and tier-2 support
- Version upgrade planning and execution